Support & AssistanceSupport Active

Get in Touch.

General support, billing, and integration help. We're here to make sure your SMS activations run smoothly.

Email Us At

support@accnumbers.com

Send us a direct message for any billing queries, technical issues, or platform assistance.

Response Times

Standard support

< 4 hours

Business days, 09:00-18:00 WAT

Payment / refund

< 24 hours

Incl. weekends

Outage / incident

< 30 min

On-call rotation, 24/7

When emailing about a rental

Please include your rental ID (visible in the URL of any rental detail page, e.g., /account/rentals/12345) and a short description of what went wrong. We can resolve almost anything from the audit ledger, so the more detail, the faster.